Your well-being is our responsibility

Fg67 Responsible Gaming — The complete guide to healthy and safe gaming

Gaming should mean fun — not stress or exhaustion. At fg67, we believe every player deserves to enjoy gaming in a healthy, controlled way. Our responsible gaming tools and policies are here to protect you.

Join safely Have a question?

Our Commitment

Free spending limit setup

Instant Self-Exclusion

24/7 support in Bengali

Strict 18+ age verification

Session time control

What is Responsible Gaming

Gaming is best when it stays entertaining

Responsible gaming means keeping gaming as a source of entertainment — not treating it as a way to earn money or solve problems. fg67 always wants you to enjoy playing, but never at the cost of your family life or financial well-being.

Many people in Bangladesh are using an online gaming platform for the first time. New experiences can sometimes carry the risk of losing control. That is why fg67 has been working from the start to build a responsible gaming culture.

Our responsible gaming tools are free and available at any time. You can use them whenever you choose, for any reason or no reason at all.

Fg67's Responsible Gaming Commitment

We're more than a gaming platform — we're a partner in our members' well-being. Ensuring responsible gaming for every member is our ethical commitment.

Keep in mind

The golden rules of healthy gaming

Set your budget first, then play

Decide how much BDT you are willing to spend per session before you start. When the budget runs out, stop.

Do not chase losses

"Chasing losses" — playing more to recover what you've lost — is a dangerous habit.

Don't make gaming part of your daily routine

Keep gaming alongside family, work, and health — not instead of them.

Avoid gaming when you are under stress

Playing while angry, frustrated, or anxious makes it harder to make sound decisions.

Winning is guaranteed — that's a misconception

Gaming is for entertainment, not a guaranteed source of income. Always keep that in mind.

fg67 Protection Tools

Features available to support responsible gaming

All responsible gaming tools on fg67 are free and available at any time. Ensuring your well-being is our goal.

Spending Limit

Set your own maximum spending limit on a daily, weekly, or monthly basis. If you reach the limit, fg67 will automatically stop you from going further.

Session Timer

Set a time limit for each gaming session. When the time is up, fg67 will send you a break reminder and can automatically end the session.

Self-Exclusion Feature

Temporarily close your own account for a set period — from 1 week up to 6 months. You will not be able to log in during this time.

Deposit Limit

Set a maximum deposit amount for a given period in advance. fg67 will not process any deposits beyond that limit.

Cooling-Off Period

Use the Cooling-Off feature when you feel you need a break from gaming. You can take a break of 24 hours to 4 weeks.

Support Center

Need help with a gaming problem? fg67's Bangla-speaking support team is available 24/7. Reach out via live chat for a quick response.

How to use

How to use the responsible gaming tools

How to set a spending limit

Go to Account Settings and click on the "Responsible Gaming" section.

Log in to your account
Go to Settings → Responsible Gaming
Select a daily / weekly / monthly limit
Set an amount and save
The limit will take effect immediately

How to self-exclude

Self-exclusion is a serious decision. Once active, your account cannot be reopened before the set period ends.

Go to Settings → Select Self-Exclusion
Choose your break duration (1 week – 6 months)
Enter a reason (optional)
Confirm with a verification OTP
Account will be restricted immediately

Set a session timer

Set a session time limit before each game or through your account settings.

Once the game loads, look for the timer option
Choose 30 minutes, 1 hour, or a custom duration
A break reminder will appear when your time is up
Manual approval required to continue

How to get support

Do not face difficulties alone. The fg67 support team is here for you.

Click the live chat button on the right side of the site
Select "Responsible Gaming Support"
Describe the issue
Get support in Bengali directly

Warning Signs

Recognising the Signs of Gaming Addiction

Gaming addiction develops gradually and can be hard to recognise on your own. If you notice the signs below, it may be time to seek help.

Excessive Time Spent

Feeling the urge to play even at the expense of sleep, meals, or work.

Relationship Strain

Family or friends have expressed concern about your gaming.

Financial Pressure

Money needed for essential expenses is being spent on gaming.

Psychological Dependence

Feeling restless or irritable when not playing.

Chasing Losses

Playing more and betting higher amounts to try to win back lost money.

Tendency to Hide

Hiding your gaming from family or people close to you.

What should you do if you notice these signs?

Take a step back. Contact fg67 Support or activate the self-exclusion feature. If needed, seek professional mental health support. Asking for help is not weakness — it's courage.

Check yourself

Is my gaming under control?

Read through the questions below and answer them honestly. If most of your answers are "Yes", it may be time to seek support.

1Did you spend more than your budget on gaming last month?

Yes — Warning Sign No — good

2Has a family member or friend expressed concern about your gaming?

Yes — Pay Attention No — fine

3Have you played more to try to win back money you lost?

Yes — Dangerous No — aware

4Have you skipped sleep or work to play?

Yes — Stop No — good

5Feeling restless or irritable when you're not gaming?

Yes — Seek Help No — normal

Result Analysis

2 or more "Yes" answers means you should review your gaming habits. 4–5 "Yes" answers means you should contact fg67 support.

Minor Protection

Fg67's measures to protect children and teenagers

Fg67 strictly ensures that no one under 18 can access the platform. Date of birth is verified at registration, and additional identity checks are required for any suspicious accounts.

If there are children or teenagers in your home and you use fg67, password-protect your device and keep it logged out. Use parental control software to prevent minors from accessing online gaming platforms.

Advice for Parents and Guardians

Talk openly with your child about the risks of online gaming. Monitor their device usage and help them build healthy habits around gaming.

fg67's Age Verification Process

Providing your date of birth at registration is mandatory

Registration rejected for users under 18

NID / passport required for KYC verification

Additional verification for suspicious accounts

Permanent account closure upon detection of a minor

FAQ

Responsible Gaming FAQ

You can increase your spending limit, but the change will not take effect immediately. For your safety, requests to increase a spending limit typically take 7 days to apply. Decreasing your limit takes effect immediately.

Yes, your real money balance is kept safe during self-exclusion. Once the self-exclusion period ends, you can use your account as normal and withdraw your balance.

Always log out when you finish playing and use a screen lock on your device. Never share your fg67 password with anyone in your household. Enable parental controls on your device to prevent children from accessing gaming sites.

No, all responsible gaming tools on fg67 are completely free. Spending limits, session timers, self-exclusion, cooling-off periods — every feature is available to all members at no cost.

Yes, you can permanently close your account through fg67 customer support. Any remaining balance will be withdrawn before the account is permanently deactivated.

Gaming addiction is a mental health condition and it is treatable. Reach out to a local mental health centre, a specialist psychologist, or the psychiatry department of a hospital. The fg67 support team can point you toward the right resources.